Privacy Policy

This Privacy Policy applies to information collected through our Website and other online interactions with THGCCS.

If you become a client of THGCCS, additional privacy protections may apply under federal and state law, including the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), where applicable. Information related to clinical services may also be governed by our separate Notice of Privacy Practices.

We may collect information that you voluntarily provide to us, as well as certain information automatically collected when you use the Website.

Information You Provide Directly. This may include your full name, email address, phone number, mailing address, preferred contact method, appointment or consultation request details, insurance-related information you choose to provide, messages or inquiries submitted through the Website, and any other information you voluntarily provide.

Sensitive or Health-Related Information. Because THGCCS is a counseling practice, some information you submit may relate to personal, emotional, mental health, family, or spiritual concerns. Please do not send highly sensitive, urgent, or crisis-related information through general website contact forms unless you have been specifically directed to do so through a secure method.

Information Collected Automatically. When you visit the Website, we may automatically collect certain technical information, including your IP address, browser type, device type, operating system, referring website, pages viewed, date and time of access, and general browsing and interaction data.

We may use the information we collect to respond to inquiries and requests; communicate with prospective, current, or former clients; schedule or coordinate consultations or appointments; provide information about our services; operate, maintain, and improve the Website; protect the security and integrity of the Website; maintain business and communication records; comply with legal, regulatory, ethical, and professional obligations; and protect the safety, rights, or property of THGCCS, The Harris Group Enterprises, our users, or others.

THGCCS does not sell your personal information.

We may disclose information to service providers or vendors who help us operate the Website or support our business functions; to secure technology, scheduling, or communications platforms used in the ordinary course of business; to comply with legal obligations, subpoenas, court orders, or regulatory requests; to protect the safety, rights, and property of THGCCS, The Harris Group Enterprises, our clients, users, or others; in connection with a business transition, reorganization, or transfer of assets; or with your consent or at your direction.

Where information is protected by applicable privacy laws, including HIPAA where applicable, we will handle such information in accordance with those laws.

The Website may use cookies and similar technologies to improve functionality, enhance the user experience, analyze traffic, and help us understand how visitors use the Website.

You may adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some parts of the Website may not function properly if cookies are disabled.

We may use third-party tools or vendors to support services such as website hosting, forms, scheduling, payment processing, analytics, email communications, telehealth, or secure client interaction. Your use of those third-party services may also be subject to their own privacy policies and terms.

THGCCS is not responsible for the privacy or security practices of third-party websites or services that we do not own or control.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no online transmission or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law, regulation, professional standards, or legitimate business needs.

The Website is not directed to children under the age of 13, and we do not knowingly collect personal information online from children under 13 without appropriate consent where required by law.

You may choose not to provide certain information, though doing so may limit your ability to use certain features of the Website or receive certain services.

You may also contact us to request updates or corrections to information you have submitted, ask questions about our privacy practices, or request how to limit future non-essential communications, when applicable.

The Website may contain links to third-party websites for your convenience. THGCCS is not responsible for the content, privacy practices, or security of those external sites.

Depending on your state of residence, you may have additional rights regarding your personal information, subject to applicable exemptions and legal limitations. THGCCS will address qualifying requests in accordance with applicable law.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Last Updated date. Continued use of the Website after changes are posted constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us using the information below.